Principal Engineer (Full Stack Developer) - US shift – Full time
Location: Hyderabad, Telangana, India
Type: Full Time
Min. Experience: Experienced
Principal Engineer (Full Stack Developer) - US shift – Full time
About the Role
We are seeking a Principal Managed Services Engineer to join our Managed Services Team and take ownership of supporting diverse client environments. This role focuses on maintaining, triaging, and improving a variety of customer systems — from custom-built applications to modern cloud solutions — across multiple industries and technology stacks.
The ideal candidate is a seasoned engineer who thrives in dynamic, multi-technology environments and has a proven track record of troubleshooting, performance tuning, and driving operational excellence. This is a hands-on and client-facing position, ideal for someone who can rapidly assess unfamiliar systems, deliver fixes, and provide technical leadership in a consulting setting.
This position operates during 3rd shift (overnights, India-based) to align with U.S. business hours and includes regular weekend maintenance.
- Client Environment Support – Serve as a primary point of contact for production support, triage, and incident resolution across diverse client systems.
- Bugfixing & Maintenance – Perform root cause analysis, implement bug fixes, and ensure long-term stability of customer applications and work on Agile based project when required.
- Cross-Technology Expertise – Work across a wide range of technologies such as .NET, React JS, Ruby on Rails, cloud-native applications, and automation tools.
- Operational Leadership – Establish and refine monitoring, alerting, and incident response practices.
- Collaboration – Partner with customer teams and internal engineers to identify improvements and streamline operations.
- Maintenance Windows – Participate in planned weekend maintenance activities as part of a rotating schedule.
- Knowledge Transfer & Documentation – Ensure systems are well-documented and that knowledge is shared within the team.
- Adaptability – Continuously learn and integrate new tools, platforms, and technologies used across client environments.
- 7+ years of experience Web application and API Development, in infrastructure, managed services roles (Good to have Devops knowledge) with at least 3+ years supporting production environments at scale.
- Strong troubleshooting and problem-solving skills across applications, infrastructure, and networking layers.
- Experience with multiple cloud platforms (Azure, AWS ,GCP, Oracle Cloud) and hybrid environments.
- Proven ability to debug, support, and maintain applications built with various frameworks, including .NET, React, Graphql and Ruby on Rails.
- Familiarity with CI/CD pipelines, observability tools, and incident response workflows.
- Strong scripting or automation experience (e.g., Python, Bash, PowerShell).
- Excellent communication and client-facing skills for working in a consulting environment.
- Willingness and ability to work 3rd shift (overnights, India) and participate in scheduled weekend maintenance windows.
- Experience with UiPath or similar automation platforms a plus.
- Prior experience in managed services or consulting environments with multiple concurrent clients.
- Familiarity with a broad range of database technologies (SQL Server, Oracle DB, Postgres, MongoDB, etc.).
- Experience improving legacy systems for better reliability, cost optimization, or scalability.
- Diverse Technology Exposure – Support a wide range of tools, frameworks, and cloud platforms.
- Impactful Role – Keep mission-critical client systems operational and evolving.
- Global Team Culture – Work with experts across multiple time zones and technology domains.
- Professional Growth – Gain experience across industries, tools, and modern automation practices.
- Competitive Compensation – Principal-level rates based on skills and experience, with shift differential for overnight work.
